Partner FAQs2019-01-02T15:58:37+00:00

Partner FAQs



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Your funds

Grantmaking Tool

Creating a fund is super straightforward – once you have your account set up by our team, click here to get started and follow the instructions as you go.

As many as you want. There’s no limit.

Yes, as long as they meet the matching criteria – projects can be matched to any available funds.

Yes you can.  If you haven’t already spotted the functionality as you navigate the different sections of our Question Builder tool then you have an opportunity to add it in the custom question section at the end.

Once your fund is live you’re not able to edit custom questions (as it will affect live pitches) but you can remove or add a new question at any time.

Matching criteria include project category (you can choose as many as you want, creators can only select up to two), high level impact area (what the projects are hoping to impact – you can choose as many as you want, as can creators), location (add as many different locations as you want from the drop down list of regions or countries or by drawing your geographical area) as well as the types of project creators you’re looking to support whether individuals or specific types of organisations (or all of the above).

Set your project criteria and project creators who match them will be encouraged to apply to your fund.

Pledging to projects is easy, once you accept a pitch, go directly to the project page and select ‘Back this project’. You will then be directed to a payment screen offering you the project creator’s preferred platforms to accept payment.

You can upload your terms and conditions when you set up your grant – this can be anything from a few bullet points to full legal guidelines. When you pledge to projects you can choose whether you require the project to accept their terms first. This offers greater transparency to project creators as any terms and conditions are displayed to them upfront when they’re offered a pledge and to receive the pledge project creators need to click ‘accept’ (or decline!). What’s more, both you and the project creators can view and download a PDF copy of the agreement at any time.

When you log in, head over to your Funds dashboard (see below).
Where do I see my pitches?
You can see under each of your funds how many applications/pitches have been received.
When you click on the funds themselves, you’ll be able to view any of the applications in detail under the ‘Pitches’ tab.
Pitches tab

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About Movements

Movements are communities of project creators and backers who come together to achieve a common goal – from transforming West Sussex and saving Lidos to creating new green spaces or fueling arts projects in Wolverhampton.

Want to start a Movement of your own? Consider becoming a partner.

For project creators:

  • It is a way of tapping into an engaged community of followers that are interested in projects like theirs
  • Discover funding and project support on offer – for example match-funding, media exposure, or volunteers

For people who are passionate about their local area:

  • Following a Movement lets you know about the exciting projects in the area, the new funding opportunities and the changes happening in your neighbourhood
  • A place where you can come together with the rest of the community – everyone from local people to businesses and councils – to make things happen

For supporters:

  • Offer cash, skills or stuff to support projects you care about
  • Maximise your impact by supporting projects alongside other businesses, councils, organisations and individuals

Discover Movements on Spacehive here.

CrowdFundLeicester Home (1)

Funding rounds are periods in the year where certain funders are primed and ready to pledge to crowdfunding projects. These periods are announced in advance and may vary depending on the location of the funder. For the project creator, being part of a funding round is particularly advantageous. By launching a campaign as part of a funding round, you are giving yourself more opportunity to receive a pledge from one of these funders, as they are committed at this time to reviewing your campaign and considering its merit. The support that you will proactively receive from Spacehive is also timed to help you prepare for launching by the round deadline, and then provide campaign advice as you move towards hitting your target. Cohorts of project creators form around funding rounds, meaning that it is possible to discuss your project with other creators in your area and share learning. This groundswell of activity happening at the same time also creates an amplified positive noise, which in turn makes it easier to get interest from local media and further your campaign reach.

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Creating a Movement

Anyone can create a hive, whether you’re a community organisation, council, corporate, philanthropist, charity, network, property developer, or just someone with a great idea (some of those that already have are below).

Hives are great for people who want to make their local area better or to support projects as part of a themed initiative.

Creating a hive is quick and fun. Get in touch – we’d be delighted to help you get started.






Creating a hive is quick and fun – anyone can set one up, whether you’re a community organisation, council, corporate, philanthropist, charity, network, property developer, or just someone with a great idea.

It costs £4,000 +VAT a year (£334 per month) to have your own hive, which includes the licence to use our software, free functionality upgrades, project support, and unlimited client support and advice throughout the year.

If you are interested in creating your own hive please contact for more details. It takes minutes to set up an account.

One of our team will help you get started, advising you on how to build your hive and make it a success and, once you’re up and running, we’ll provide all the technical and user support your community needs.

We are constantly working to make hives more useful and powerful – and you’ll benefit from all the improvements we make at no extra cost.

Managing a hive can be very low maintenance – in fact you don’t have to do anything at all because our automatic updates tools keeps your community in the loop.

But to bring it to life, consider finding one or more people to manage your hive more actively. What they do will depend on the nature of the hive but could include:

  • Monitoring what projects appear on your hive page to ensure they reflect its focus
  • Offering support to projects
  • Sharing updates with your followers and manning social media accounts
  • Managing relations with any partners you may have and forging new ones
  • Pitching stories to bloggers or the press

If you don’t have the resources to support a paid ‘hive manager’ consider putting together a team of “champions” that can share the burden in their spare time on a voluntary basis. They can all share the login details for your various accounts, publishing posts on Facebook, tweeting and commenting on your projects whenever they have time.

Hives become powerful when lots of people and organisations follow them and proactively contribute to the success of projects.

To make an impact you’ll want to nurture an engaged community of supporters around your hive that helps your projects as much as possible.

Supporters can contribute in a spontaneous or structured way (for example by match-funding projects, volunteering support, or giving them media exposure). The more you develop the community of supporters around your hive, the more powerful it will become.

You can explore existing hives here. If you want to create your own get in touch.

The guide below has tips on how to build a successful hive:

Editing your hive is easy. To make edits to your hive title, banner, description or URL you will need to go to your Account Home, click on My Hives and select the hive you wish to edit.

To make edits to the subsections within your hive simply log into your hive manager account and go to your hive page. From there you can make changes directly into the subsections using ‘Markdown’, by clicking directly onto the content. Please see our Markdown guide below for more information.

Markdown syntax reference guide

This is a guide for using Markdown to create and edit content in your hive pages. Markdown lets you apply basic formatting to your hive pages by adding punctuation characters, such as *emphasis* and **importance**. Markdown is really easy to use so don’t worry if you’re not used to coding, just follow this simple guide.


Type a # followed by a space then the word or phrase you would like to be shown:

# Title = First level heading
## Title = Second level heading
### Title = Third level heading

Up to six levels

Emphasis and Importance

Emphasis: *example* or _example_
Importance: **example** or __example__


Numbered lists: type 1. then a space. Any number (followed by a full stop and space) can be used — list items will be ordered from 1 when exported:

  1. Ordered list item
    2. Ordered list item
    3. Ordered list item


Bulleted lists

Create a bulleted list by using an asterisk (*), hyphen (-), or plus sign (+), followed by a space. For example:
* Bulleted list item
* Bulleted list item
* Bulleted list item 

Nesting lists

You can also nest lists several levels deep, and combine them:
* First level
** Second level

  1. First level
    1.1. Second level

    * First level unordered list item
    * 1. Second level ordered list item

    Using tab indents for nesting is also possible when using a keyboard:

    * First level
    * Second level

    1. First level
    1. Second level


Type > plus a space:
> A quoted paragraph
>> A quoted paragraph inside a quotation


Create a link by surrounding the link text in square brackets, followed immediately by the URL:



Only web-accessible image URLs can be used. To do this upload your photo to Flickr and use the image’s URL as shown above. You can add images via the following code by replacing the URL with your image’s:


It’s really easy to add a video in Markdown, but only videos uploaded onto Youtube can be added. To upload a video you simply need to go to your video on Youtube, click on the “share” button at the bottom of your video, then click “embed” and copy and paste the link provided. See an example below.

“Escaping” formatting characters

If you want to type a formatting character and have Markdown treat it as text and not formatting, type a backslash first \. This means \* gives *, \_ gives _ etc.

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Activation services

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