In the event that circumstances change and you are no longer able to deliver your project please contact us as soon as possible and we will end your crowdfunding campaign. Doing this before you reach your target will mean that none of your backers will be charged. We recommend you use the Update Tool in your project dashboard to notify all of your backers before we end your campaign, ideally explaining the reason why you are no longer able to deliver it. Being open and honest with your backers will gain you credit even if the fact that your project won’t be going ahead is disappointing.
If my project falls through, what should I do?
By Aaron O'Dowling-Keane|2019-06-25T12:00:25+00:00June 6th, 2016|
About the Author: Aaron O'Dowling-Keane
From teaching in the Tanzanian mountains to the digital universe of Spacehive, Aaron has stopped off in a few places along the way. After receiving an MA in Publishing from Oxford Brookes University, she worked for big internationals including Oxford University Press and the International Labour Organization, small but interesting types including Pambazuka Press and Internet Retailing Magazine before heading up the award-winning eSeller.net. Looking for her next big adventure she joined Spacehive as their Content Marketing Manager. Here she works the words whether describing the awesome potential of a civic crowdfunded future or outlining the many dazzling features of our grant-making software. She gets to meet the project creators and share their stories as well as working with our partners to ensure they have the material they need to make impact. Outside of work she mentors with The Girls’ Network, solves mysteries and once made jam from the blackberries in her garden of which she is inordinately proud.